Best Cycling Shop
I live in Abu Dhabi and I purchased a CASCO helmet from another company but when I received it the chinstrap was broken. I found Velodrome by chance and ordered the new chinstrap. My daughter visited the UK and collected the item for me and brought it back to Abu Dhabi. Unfortunately it was the wrong item. I contacted Velodrome customer service to inquire as to how to resolve this as now the item was now in the Middle East. Instant reply and they sent the replacement item immediately to Abu Dhabi without question and without charge. I received the item in 5 days (and a wee bag of sweeties). Incredibly efficient and first class service. I will buy more items from them and recommend them to anyone. Thanks Guys great service.