USGoBuy Reviews

Hot
 
0.0
 
3.8 (7)
13920   0

User reviews

2 reviews with 1 stars

7 reviews

 
(5)
4 stars
 
(0)
3 stars
 
(0)
2 stars
 
(0)
 
(2)
Overall rating 
 
3.8
 
3.9  (7)
 
3.7  (7)
 
3.9  (7)
 
3.9  (7)
 
3.7  (7)
Already have an account? or Create an account
Back to Listing
2 results - showing 1 - 2  
 
Ordering 
 
Overall rating 
 
1.0
Customer services 
 
1.0
Fees 
 
1.0
Delivery service 
 
1.0
Communication 
 
1.0
Returns 
 
1.0

BUYER BEWARE! USGOBUY SCAMMED ME.

It would appear that USGoBuy has stolen my packages and refuses to give them back. USGoBuy has stolen my packages and refuses to give them back claiming I can't verify my identity.... After dealing with me for weeks, forcing me to send them private documentation to backup my claims, and then on top of this telling me they have verified who I am, now I am being told they refuse to help me and won't be releasing the package. After contacting customer service I was told the warehouse, whoever is running it, wouldn't release my packages for reasons untold. I have verified my account to the tees. Shipped on the account multiple times and they still refuse to send my packages. Attempting to attain legal contact information to start the litigation process as their customer service has been nothing but abhorrent from day one and now they've literally stolen from me. They replied to another review I wrote claiming I asked to change the email and password, but all I needed changed was the password. These dudes are stealing from people. They have even ignored my BBB report.

Tip for consumers: Go to a more reputable company like MyUS or Reship.com. These are both companies that have been in the game for YEARS and know what they're doing, as well as having the backing to prove it. UsGoBuy's customer service, website, UI, and operations are a joke. Their website isn't even secure.

Was this review helpful to you? 
Overall rating 
 
1.0
Customer services 
 
1.0
Fees 
 
1.0
Delivery service 
 
1.0
Communication 
 
1.0
Returns 
 
1.0

BEWARE - Refusing to Return a Package

I am a Federally Licensed Firearm dealer. I shipped a firearm legally to another dealer via their website. The package was rejected by the addressee, and being sent back to me. UPS delivered back to US GoBuy / Post Pony warehouse in Oregon. The warehouse illegally opened my package and refused to send it back. My FFL license was in the package, and I emailed it to them. Also sent them links to the ATF and UPS regarding the legalities of shipping firearms. They have refused to ship it back and just told me sorry. Really?? They are now in possession of a stolen firearm, and mail fraud for opening the package. I am so disgusted by the service I have received, primarily by someone named Felix. DO NOT SHIP USING THIS COMPANY, BEWARE AS THEY ARE THIEVES, AND SCAM ARTISTS.

Was this review helpful to you? 
2 results - showing 1 - 2