Last updated: May 08, 2016
Top 50 Reviewer - View all my reviews (1)
Horrendous customer service. Sneaky fees. Was good before - stay away!
They used to be good but over the past year it's been spiralling down. I've used them since 2013 but they don't care at all about their customers. They try to promote "free shipping" coupons which have never worked. I have contacted their customer service THREE times over one issue and they simply avoided by never replying. Their weight costs are very expensive and cannot be combined either. If you buy something that weight 550g they will charge for full kilo which is more than $20! But mostly i'm disappointed by their avoidance where they have to assist customers. All they want is to add more sales but never retain. I am now moving to other options.
May 08, 2016