Macy's international shipping help

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1 year 5 days ago #930 by Nick
Nick replied the topic: Macy's international shipping help
Hi, Macy's use Borderfree to fulfill their international orders.

Here is Macy's international order information: www.macys.com/international/context .

If they cannot help the you will need to chase up Borderfree, we have some Borderfree feedback here if you are interested.
www.myinternationalshopping.com/news/bor...are-your-experiences

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  • Gillian
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2 years 1 month ago #828 by Gillian
Gillian created the topic: Macy's international shipping help
Please help!
The contact support for international customers is terrible! I'm in Sydney Australia.
I made my first order from Macy's on Sunday 7th August 2016 for $210.61
Macy's are supposed to give you confirmation of order in minutes, nothing came through.
Days later I re-ordered as thinking order didn't process. I changed my order slightly ,spent more $280.68. Still no confirmation!
I would like to cancel one or both orders as customer support is non existing for international customers.
The online shopping experience hasn't been easy.Could you please help me in anyway? Any contact details for Macy.
Thank you for your time.

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